Download Analyzing and Theorizing the Dynamics of the Workplace by Michael Leiter PDF

By Michael Leiter

ISBN-10: 9400755708

ISBN-13: 9789400755703

Contemporary worklife builds upon a beginning for teamwork between expert and devoted humans. regardless of the application of supportive operating relationships and regardless of huge consulting task on management and staff development, staff bitch commonly approximately mistreatment through their bosses and co-workers. reading and Theorizing the Dynamics of the place of work Incivility quandary offers a theoretic framework for contemplating the basic problems with team dynamics and person psychology that lie at the back of this ongoing office incivility main issue. It contextualizes the necessity for belonging as a motivation that shapes expressed social behaviour and intensifies acquired social behaviour. taking a look at cognitive parts in addition to rudeness rationales that pertain to office incivility and its justification, this paintings maps social constructs, together with the function of crew management, that bring about atmosphere implicit social norms. as well as formulating a theoretical framework, reading and Theorizing the Dynamics of the office Incivility predicament considers the way to tackle the dynamics that perpetuate incivility at paintings and actively issues at atmosphere an motion schedule to guage their impact.

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Extra resources for Analyzing and Theorizing the Dynamics of the Workplace Incivility Crisis

Example text

London: Taylor & Francis. Chapter 3 Causes and Consequences of Workplace Mistreatment Abstract This chapter considers the social context of incivility as a major force in perpetuating the quality of behavior within a worksetting. Both organizational policies and management practices influence the social climate of a workgroup. Leadership plays a critical role both in the symbolic value of leaders’ interactions with people within the organization as well as their actions in response to violations of civility norms.

S. (1986). Interactional justice: Communications criteria of fairness. In R. Lewicki & B. ), Research on negotiation in organizations (Vol. 1, pp. 43–55). Greenwich: JAI Press. 42 3 Causes and Consequences of Workplace Mistreatment Bies, R. , & Tripp, T. M. (1996). Beyond distrust: Getting even and the need for revenge. In R. M. Kramer & T. ), Trust and organizations (pp. 246–260). Thousand Oaks: Sage. Carpenter, J. (1995). Doctors and nurses: Stereotypes and stereotype change in interprofessional education.

From queen bees and wannabes to worker bees: Why gender considerations should inform the emerging law of workplace bullying. New York University Annual Survey of American Law, 35, 52–53. Tepper, B. J. (2000). Consequences of abusive supervision. Academy of Management Journal, 43, 178–190. Trudel, J. (2010). Workplace incivility: Relationship with conflict management styles and impact on perceived job performance, organizational commitment and turnover. D. dissertation, University of Louisville, United States—Kentucky.

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